Skip to main content

Moving on from People at Work? Here is your ISO 45003 replacement.

People at Work (PAW) is being decommissioned in June 2026. For the 28,000 organisations that relied on PAW for psychosocial risk assessments, RAE IQ offers a maintained, ISO 45003-aligned replacement — with registers, control reviews and board reporting built in.

What is People at Work (PAW) and what replaces it?

People at Work (PAW) was a free psychosocial risk assessment tool developed by a consortium of Australian WHS regulators, including Safe Work Australia, WorkSafe Victoria, Workplace Health and Safety Queensland, and others. It provided a validated survey instrument for identifying psychosocial hazards — job demands, role clarity, support, conflict, and violence.

PAW is being decommissioned in June 2026. The tool was free for the 28,000 organisations that used it, and its decommissioning leaves those organisations without a maintained survey instrument, results tracking, or a link to the rest of their WHS system.

The replacement question is not just "where do I get another survey?" A survey is the identification step. ISO 45003:2021 — the international standard for psychosocial risk management — requires identification, assessment, and control, with documented evidence of each. A survey tool that does not link to a register, control reviews, and board reporting leaves you with a spreadsheet of results and no systematic process.

Who needs a PAW replacement by June 2026

  • Any organisation that used PAW surveys for their psychosocial risk assessment programme.
  • Healthcare, education, community services and government organisations with significant psychosocial exposure.
  • NSW businesses preparing for post-s26A psychosocial Code of Practice obligations (enforceable from 1 July 2026).
  • HR and people teams responsible for the psychosocial duty under the WHS Act amendments.
  • Safety leads seeking ISO 45003 compliance for certification, client requirements, or board reporting.
How it works

Three steps. About a minute.

  1. 1

    Tell us about the work

    A guided form captures the activity, site, people and conditions: the inputs your safety document actually needs.

  2. 2

    We ground the draft

    The drafting engine applies your state's WHS Act, regulations, codes of practice and any reference documents you've uploaded.

  3. 3

    You review and ship

    Edit anything, accept the rest, and download a signature-ready PDF with your logo and the right legislation citations.

How RAE IQ delivers it.

ISO 45003-aligned psychosocial register

Capture hazards against the 17 ISO 45003 hazard categories: job demands, role clarity, control over work, support, relationships, recognition, change management, and more. Each entry records exposure, at-risk groups, and current controls. The register is the structured evidence base a survey alone cannot provide.

Survey templates included on Professional

Three validated psychosocial survey instruments route results directly into the register as hazard entries. No manual transcription. Workers complete on any device. Unlimited surveys on Business plan.

Control reviews with effectiveness ratings

For each hazard in the register, define a review cadence. At each review, record whether controls are working, partially effective, or not effective, and document new or modified controls. This is the systematic process ISO 45003 requires beyond the initial survey.

Board-ready summary

Export a one-page executive summary of psychosocial risk status, control effectiveness, and recommended actions. Designed for the board pack or ELT update — without requiring a psychologist to translate the register.

Connected to the rest of your WHS system

Psychosocial signal detection spots psychosocial indicators in physical incident data. Risk assessments for psychosocial hazards link from the register. Documents reference the applicable Code of Practice. Unlike a standalone survey tool, RAE IQ builds the evidence trail across the whole system.

What a PAW replacement workflow looks like in RAE IQ

The migration from PAW to RAE IQ follows this sequence:

  • Set up your psychosocial register with the 17 ISO 45003 hazard categories pre-loaded.
  • Run a baseline survey using one of three included instruments (or upload your existing PAW results as a reference document).
  • Route survey results into the register as hazard entries — exposure level, at-risk groups, and initial controls.
  • Set review cadences for each hazard based on risk level (quarterly, six-monthly, annually).
  • Review control effectiveness at each cadence. Record what changed and why.
  • Export the board-ready summary for your next board or ELT meeting.
  • Generate a psychosocial risk assessment for significant hazards, citing the ISO 45003 framework and the applicable Code of Practice.

All 8 Australian jurisdictions

Terminology, legislation citations and regulator names adapt automatically from QLD to NT, including the territories.

QLDNSWVICSAWATASACTNT

Frequently asked questions

When is People at Work (PAW) shutting down?

PAW is being decommissioned in June 2026. After that date, the survey tool will no longer be available. Organisations that relied on PAW need to export their historical data and migrate to a replacement before this date.

Does RAE IQ use the same survey questions as PAW?

RAE IQ includes its own validated psychosocial survey instruments structured against ISO 45003 hazard categories. If you have completed PAW surveys, export the results and upload them as reference documents in RAE IQ — the drafting engine will use them as context for generating risk assessments and populating hazard entries.

Is a survey enough, or do I need the full ISO 45003 process?

A survey is the identification step. ISO 45003 and the Australian Codes of Practice require identification, assessment, and control, with documented evidence of each. After a survey you need a register of identified hazards, risk assessment for significant hazards, controls documented and reviewed for effectiveness, and evidence of consultation. RAE IQ covers the full process; a survey-only tool does not.

Does the NSW psychosocial Code of Practice become a legal duty on 1 July 2026?

Yes. Under section 26A of the NSW WHS Act (effective 1 July 2026), approved Codes of Practice in NSW — including the Managing Psychosocial Hazards at Work Code — become enforceable duties rather than guidance. NSW businesses that relied on PAW surveys need the full ISO 45003 process documented before 1 July 2026.

What does the psychosocial module cost?

The psychosocial register, control reviews and psychosocial risk assessments are available on Professional at $99/month. Board-ready summaries, unlimited surveys and psychosocial signal detection are Business plan features at $249/month.

Can surveys be run anonymously?

Yes. Surveys are delivered via a link and completed without requiring workers to log in or identify themselves. Aggregate results are visible to administrators. Individual responses are anonymised by default.

What are the 17 ISO 45003 psychosocial hazard categories?

ISO 45003:2021 identifies: job demands (workload, pace, cognitive, emotional, environmental); role clarity and conflict; control over work; relationships and support; recognition and reward; organisational culture; change management; non-work factors; physical environment; remote or isolated work; working time arrangements; task variety; career development; violence and harassment; work-home interface; job security; and equity and inclusion.

Stop writing safety documents from scratch.

Join Australian businesses running their compliance on RAE IQ. 3 free documents, no credit card. The free tier covers a typical week for a sole trader.